Bricks & Ballz Support

Need help? Email privacy@motorlane.uk and include your iPhone model and iOS version. We usually reply within two working days.

How do I play?

Pull back anywhere on the board and let go to fire. Your balls bounce off the walls and bricks; each hit knocks 1 off a brick’s number. Collect rings to add balls. In Classic mode a new row drops every turn, so clear them before they reach the bottom. Prefer to drag towards your target? Switch Aiming to Drag to aim in Settings.

What do the special blocks do?

Bomb: blasts every brick around it.
Laser: every ball that passes through fires a beam along its row or column.
Prism: knocks 1 off every brick on the board.
Scatter star: sends balls off in a random direction.

I bought something but it didn’t arrive

Open Settings › Restore purchases (or Shop › Coins › Restore Purchases). Remove Ads and the Starter Pack restore on any device signed in with the same Apple ID. Coin packs are one-time purchases and are added as soon as Apple confirms the payment.

I lost my progress

Progress is saved on your device only. Deleting the game or moving to a new phone without a backup resets it. Purchases of Remove Ads and the Starter Pack can always be restored.

Refunds

Refunds are handled by Apple. Visit reportaproblem.apple.com.